Chester Magistrates' Court
Visit or contact us:
Address
Grosvenor Street
Chester
CH1 2XA
Additional information
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Opening times
- Court open
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Monday to Friday 9am to 4pm
- Counter open
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Monday to Friday 9am to 4pm
- Telephone enquiries answered
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Monday to Friday 8.30am to 5pm
- Enquiries
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contactcrime@justice.gov.uk
(Crime Customer Service Centre - if the reference number contains letters & numbers)
- Enquiries
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CheshireMCAdmin@justice.gov.uk
(If your reference number is a 10-digit number)
- Single Justice Service
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SJS@justice.gov.uk
(Single Justice Service)
- Payments
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ch-me-fines@justice.gov.uk
(Cheshire & Merseyside Central Payment & Enforcement Centre)
- Citizens advice
- chester.mc@citizensadvice.org.uk
- Social security and child support
- sscsa-liverpool@justice.gov.uk
Telephone
- Enquiries
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0330 808 4407
(Crime Customer Service Centre - Monday to Friday, 8:30am to 5pm, Saturday 8:30am to 2pm)
- Single Justice Service
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0300 303 0656
(Single Justice Service Contact Centre - Monday to Friday, 9am to 5pm)
- Enquiries
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01928 703 324
(Outstanding fines or payments enquiries)
- Payments
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0300 790 9901
(Automated Payment Line)
- Citizens advice
- 0300 332 1000
- Social security and child support
- 0300 123 1142
Building facilities
If you have a disability and need help coming to a hearing, please contact 0330 808 4407.
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No parking
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There are no parking facilities at this building, however paid off-site parking is available as follows: 1) Cuppin Street Car Park 2) Little Roodee Car Park, off Grosvenor Road on Castle Drive
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Disabled access
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Disabled access, toilet facilities and an accessible lift are available.
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Hidden Disabilities Sunflower network
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Lanyards available on request.
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Assistance dogs
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Assistance dogs are welcome.
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Hearing Loop
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The building has hearing enhancement facilities available by prior arrangement. Please contact the court office by telephone or email if necessary.
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Security arch
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For safety and security, all users and their possessions will be searched by security when they enter this building. Please alert the security officer if you have a pacemaker.
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Lift
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Lifts are available in this building to access all floors. Lifts can be used in the event of a fire evacuation so please make security or an usher aware of any mobility issues and assistance required in the event of an emergency evacuation.
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Public toilets
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Public toilets are available in the ground floor public waiting area.
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Disabled toilet
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An accessible toilet is available in the ground floor public waiting area.
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Refreshments
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Drinking water is available on the first floor, please bring your own re-usable bottle.
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Interview room
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Five interview rooms are available at this court.
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Waiting Room
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Public waiting areas are available on the ground and first floor. There is a separate waiting area on the ground floor for witnesses.
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Baby changing facility
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A breastfeeding room can be made available upon request.
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Prayer / Quiet room
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A prayer mat is available. Please report to security who will find a suitable room.
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Video facilities
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Court/hearing room video conferencing facilities and prison to court video link facilities are available (by prior arrangement). For queries please contact CheshireVirtualHearings@justice.gov.uk.
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Wireless network connection
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Wi-Fi is available in all areas of the building. Access via PCU or GovWifi.
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Witness service
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Support for witnesses is available from the Citizens Advice witness service: https://www.citizensadvice.org.uk/about-us/citizens-advice-witness-service/
Translators or Interpreters
Get an interpreter at a court or tribunal. (opens in new tab)
Chester Magistrates' Court
This location handles
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Crime
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Single justice procedure
- Benefits (opens in new tab)
Make a complaint
Contact us to make a complaint (opens in new tab)
Court codes for legal professionals
Magistrates' Court location code: 1729
Professional users’ court and tribunal access scheme
This location participates in this scheme
Register for the scheme (opens in new tab)
HMCTS Common Platform
This location participates in this scheme