Chester Magistrates' Court

Visit or contact us:


Grosvenor Street

Additional information

Scammers are mimicking genuine HMCTS phone numbers and email addresses. They may demand payment and claim to be from HMRC or enforcement. If you're unsure, do not pay anything and report the scam to Action Fraud.

Opening times

Court open

Monday to Friday 9am to 4pm

Counter open

Monday to Friday 9am to 4pm

Telephone enquiries answered

Monday to Friday 8.30am to 5pm



(If your reference number contains letters & numbers)


(If your reference number is a 10-digit number)


(Single Justice Service)


(Cheshire & Merseyside Central Payment & Enforcement Centre)

Social security and child support


03308 084 407

(Crime Courts & Tribunals Service Centre)

0300 303 1000

(Single Justice Service (SJS) enquiries only)

01928 703 324

(Outstanding fines or payments enquiries)

0300 790 9901

(Automated Payment Line)

Citizens advice
0300 332 1000
Social security and child support
0300 123 1142

Building facilities

If you have a disability and need help coming to a hearing, please contact 03308 084 407.

No parking

There are no parking facilities at this building, however paid off-site parking is available as follows: 1) Cuppin Street Car Park 2) Little Roodee Car Park, off Grosvenor Road on Castle Drive

Disabled access

Disabled access, toilet facilities and an accessible lift are available.

Hidden Disabilities Sunflower network

Lanyards available on request.

Assistance dogs

Assistance dogs are welcome.

Hearing Loop

The building has hearing enhancement facilities available by prior arrangement.  Please contact the court office by telephone or email if necessary.

Security arch

For safety and security, all users and their possessions will be searched by security when they enter this building.  Please alert the security officer if you have a pacemaker.


Lifts are available in this building to access all floors.  Lifts can be used in the event of a fire evacuation so please make security or an usher aware of any mobility issues and assistance required in the event of an emergency evacuation.

Public toilets

Public toilets are available in the ground floor public waiting area.

Disabled toilet

An accessible toilet is available in the ground floor public waiting area.


Drinking water is available on the first floor, please bring your own re-usable bottle.

Interview room

Five interview rooms are available at this court.

Waiting Room

Public waiting areas are available on the ground and first floor.  There is a separate waiting area on the ground floor for witnesses.

Baby changing facility

A breastfeeding room can be made available upon request.

Prayer / Quiet room

A prayer mat is available.  Please report to security who will find a suitable room.

Video facilities

Court/hearing room video conferencing facilities and prison to court video link facilities are available (by prior arrangement).  For queries please contact 

Wireless network connection

Wi-Fi is available in all areas of the building.  Access via PCU or GovWifi.

Witness service

Support for witnesses is available from the Citizens Advice witness service:  

Translators or Interpreters

Get an interpreter at a court or tribunal. (opens in new tab)

Chester Magistrates' Court

This location handles

  • Crime

  • Single justice procedure

  • Benefits (opens in new tab)

Make a complaint

Contact us to make a complaint (opens in new tab)

Court codes for legal professionals

Magistrates' Court location code: 1729

Professional users’ court and tribunal access scheme

This location participates in this scheme

Register for the scheme (opens in new tab)

HMCTS Common Platform

This location participates in this scheme