Basildon Magistrates' Court and Family Court
Visit us:
The Court House
Great Oaks
Basildon
SS14 1EH
Write to us:
Court Administration Centre
P.O. Box 10754
Chelmsford
CM1 9PZ
Additional information
Scammers are mimicking genuine HMCTS phone numbers and email addresses. They may demand payment and claim to be from HMRC or enforcement. If you're unsure, do not pay anything and report the scam to Action Fraud.
Opening times
- Court open
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Monday to Friday 9am until business finishes.
- Enquiries
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contactcrime@justice.gov.uk
(Crime customer service centre, if your case number has a mixture of letters and numbers, please use this email)
- Enquiries
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sjs@justice.gov.uk
(Single Justice Service Centre)
- Magistrates court
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EssexCustomerService@justice.gov.uk
(Local Admin, for all other queries, please use this email address)
- Enquiries
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family.chelmsford.countycourt@justice.gov.uk
(Family)
- Social security and child support
- sscs_bradford@justice.gov.uk
- Enquiries
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cens.warrants@justice.gov.uk
(For NCES matters)
Telephone
- Enquiries
-
01245 313300
(Magistrates Admin, for all other queries please call this number from 9am to 5pm)
- Enquiries
-
03308 084 407
(Crime customer service centre, if your case number has a mixture of letters and numbers, please call this number)
- Enquiries
-
0300 303 0656
(Single Justice Service Centre if your query relates to a Single Justice case)
- Enquiries
-
01702 283830
(NCES office - from 9am to 4pm )
- Payments
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0300 790 9901
(National Payment Line -24 hr line)
- Witness service
- 0300 332 1000
- Family court
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0344 892 4000
(from 9am to 5pm)
- Social security and child support
- 0300 123 1142
- Magistrates court fax
- 0870 324 0091
- Family court fax
- 01264 347922
Building facilities
If you have a disability and need help coming to a hearing, please contact 01245 313300.
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Disabled access
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This building has a ramp to the building entrance, a lift between the ground floor and the first floor, and level access in to court rooms and hearing rooms.
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Assistance dogs
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Assistance dogs are welcome
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Hearing Loop
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The building has hearing enhancement facilities available by prior arrangement. Please contact the Court office by telephone or email if necessary.
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Interview room
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4 interview rooms are available on the ground floor
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Children's waiting room
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This Court has a childrens room facility.
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Baby changing facility
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Baby changing facilities are available in the disabled toilets on the ground floor
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Video facilities
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Court/hearing room video conferencing facilities and prison to court video link facilities are available (by prior arrangement)
Translators or Interpreters

Basildon Magistrates' Court and Family Court
This location handles
- Adoption
- Childcare arrangements if you separate from your partner
-
Crime
- Divorce hearings
- Domestic abuse
-
Single justice procedure
- Benefits
Make a complaint
Court codes for legal professionals
Magistrates' Court location code: 1610
DX: 151020 Chelmsford 17
Professional users’ court and tribunal access scheme
This location participates in this scheme